Privacy Policy

Effective Date: 29/04/2025

At Charming Closet, we are committed to protecting your privacy and safeguarding the personal information you share with us. When you shop on our website, we may collect personal details such as your name, email address, phone number, shipping and billing addresses, payment information (processed securely via trusted third-party providers), order history, and browsing behavior.

We use this information to process your orders, provide customer support, send order confirmations and updates, and, if you choose, deliver promotional offers and news. Your data also helps us improve our services, personalize your shopping experience, and better understand our customers.

Your personal information may be shared with trusted third parties who assist in operating our business — including payment gateways like PayPal and Afterpay, shipping carriers, marketing platforms, and analytics tools. These partners are required to protect your information and use it only for the services they provide on our behalf. We do not sell your data to any third parties.

You have the right to access, update, or request deletion of your personal data at any time. You can also unsubscribe from marketing emails by clicking the unsubscribe link in any message. For any data-related requests, please contact us at hello@charmingcloset.com.au.

We take data security seriously and use appropriate technical measures to protect your information. Shopify, our e-commerce platform, is PCI-compliant and ensures that all payment transactions are securely encrypted.

Our site uses cookies to improve your browsing experience, remember your preferences, and collect usage data. You can disable cookies through your browser settings, though this may affect certain site features.

We may update this Privacy Policy occasionally to reflect changes in our practices or regulations. Any updates will be posted on this page with a new effective date.

If you have any questions or concerns regarding your privacy, feel free to contact us at hello@charmingcloset.com.au. Your trust means everything to us.